I was inadvertently half an hour late, & arrived about 15 minutes before the office was closing - but no problem; Dr. Sharlin saw me after only a short delay. I had an ingrown toenail on my right big toe, which kept annoying me due to my smashing the toe a couple of years ago. He evaluated the situation quickly (seen thousands of them), gave me the options (surgery now, or surgery later), and when I opted for his dealing with it right away, had the toe numbed by his assistant. When the toe was ready, he came back & removed the ingrown part while I watched. It was slick as a whistle - took about 30 seconds. Dr. Sharlin has a very nice "bedside manner," answered all my questions with patience, and in useful detail. I've had minimal pain while it's been healing. Almost makes me want to go back so he can do my other big toe as well, but evidently I don't need that one taken care of.